The right of return is governed by the European directives on the protection of consumers.
Within 14 days of delivery. If you decide to cancel your order (before delivery), the payment will be refunded. If instead the products have already been delivered, before the refund, you will have to send the goods back. The shipping cost for the return will not be reimbursed.
In the event that there is an agreement on the return of products (already delivered), these must not be in any way. The security seals must not be opened.
To cancel / return the products contained in the order, contact our Customer Service.
** NB: in order to proceed with the refund, you must send us the tracking number of the following email address: firstname.lastname@example.org.